Rules for staying with pets

1. Small and medium-sized pets (up to 8 kg) are considered pets in the hotel. The hotel reserves the right to determine whether each individual pet can be accommodated in the room.
2. If the guest has an animal that provides for his needs (guide dogs or other animals) - the hotel allows the animal to stay in the room regardless of its size.
3. Animals of special law enforcement units (guard dogs, sniffer dogs, etc.) are allowed to stay on the hotel premises.
4. When checking into a hotel with pets, the guest is required to read the "rules for staying with pets" and sign confirming agreement with these rules.
5. The guest is required to bring a special mat or a special cage for the pet.
6. The guest is obliged to walk medium-sized dogs only with muzzles and on leashes.
7. An animal may be left off-leash only within the apartment in which its owners reside.
8. Walking pets on the territory of the Complex is prohibited, except in a specially designated area.
9. The guest is required to bring special utensils to feed pets.
10. The guest is required to bring special trays for the pet toilet.
11. Feeding pets from hotel-owned dishes is strictly prohibited.
12. In the absence of a special cage for a pet, it is prohibited to leave pets unattended in the hotel room or lobby on the hotel premises.
13. It is forbidden to wash pets in the shower cabins of the rooms, to use towels, sheets and other things belonging to the hotel for this purpose.
14. It is forbidden to comb pets in the hotel room and hotel lobby.
15. The guest is obliged to ensure that the pet is not present during room cleaning by hotel staff or during repair work in the room.
16. Animals are prohibited in the restaurant, SPA and swimming pool area.
17. For accommodation in rooms with pets, the guest pays an additional 500 hryvnias per 1 day of stay.
18. The guest is obliged to pay additional funds (deposit) in the amount of 5,000.00 hryvnias upon check-in to cover the consequences of damage that may be caused to the hotel property by pets.

If the deposit does not cover material damage caused to the Complex by pets, the guest is obliged to fully compensate for the cost of damaged or destroyed property, according to the price list for property damage, which is available at the hotel reception.

The deposit is returned to the guest within 5 business days to the account, provided that the room is returned without damage or destruction of property upon departure.